Jun 28, 2018 1603 exited with error code 1603 OR Installation.msi failed with error code 1603. XenApp 6 Install Error 1603, in the Citrix XenApp / Presentation Server. Nov 27, 2017 Citrix CDF driver installation extract files in folder C:Program Files (x86)Common FilesCitrixSystem32 But search for them in C:Program Files (x86)Common FilesCitrixSysWOW64 All you need is before running VDA installation, extract/copy CDF files to a folder C:Program Files (x86)Common FilesCitrixSysWOW64.
Symptoms or Error
- VDA installation fails with error 'Installation of the VDA Monitor Plug-in failed with error code 1603.'
- In XenDesktop Installation.log saved at C:Users<Install User>AppDataLocalTempCitrixXenDesktop Installer, the below failure was seen.
20:21:46.5890 : XenDesktopSetup:Process completed with error code 0x00000643
20:21:46.5900 $ERR$ : XenDesktopSetup:Installation of MSI File 'VdaMonitorPlugin_x64.Msi' failed with code 'InstallFailure' (1603).
20:21:46.5920 $ERR$ : XenDesktopSetup:InstallComponent: Failed to install component 'VDA Monitor Plug-in'. Installation of MSI File 'VdaMonitorPlugin_x64.Msi' failed with code 'InstallFailure' (1603).
Citrix Install Error 1603
- Enabled MSI verbose logging (https://docs.microsoft.com/en-us/troubleshoot/windows-client/application-management/enable-windows-installer-logging ) and collect Process Monitor logs while capturing the installation failure
Citrix Installation Manager Installation Failed 1603 Mac
In MSI logs created for VdaMonitorPlugin_x64 the below error got logged:MSI (s) (28:E4) [20:21:46:564]: Note: 1: 1708
MSI (s) (28:E4) [20:21:46:564]: Product: Citrix Monitor Service VDA Plugin -- Installation failed.
Citrix Installation Manager Installation Failed 1603 Version
MSI (s) (28:E4) [20:21:46:223]: Product: Citrix Monitor Service VDA Plugin -- Error 1920. Service 'Citrix Desktop Service' (BrokerAgent) failed to start. Verify that you have sufficient privileges to start system services- As per procmon logs we saw ACCESS DENIED for BrokerAgent.exe (which runs under NT AUTHORITYNETWORK SERVICE) on file
Citrix Installation Error 1603
C:WindowsMicrosoft.NETFramework64v4.0.30319Configmachine.config.00:51:15.7172558 BrokerAgent.exe 13728 CreateFile C:WindowsMicrosoft.NETFramework64v4.0.30319Configmachine.config ACCESS DENIED Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Open No Recall, Attributes: n/a, ShareMode: Read, AllocationSize: n/a NT AUTHORITYNETWORK SERVICE 0
Solution
Users
All Application Packages
All Restricted Application Packages
Problem Cause
Users
All Application Packages
All Restricted Application Packages
- VDA installation fails with error “Installation of the VDA Monitor Plug-in failed with error code 1603.”
- In XenDesktop Installation.log saved at C:Users<Install User>AppDataLocalTempCitrixXenDesktop Installer, the below failure was seen.
20:21:46.5890 : XenDesktopSetup:Process completed with error code 0x00000643
20:21:46.5900 $ERR$ : XenDesktopSetup:Installation of MSI File ‘VdaMonitorPlugin_x64.Msi’ failed with code ‘InstallFailure’ (1603).
20:21:46.5920 $ERR$ : XenDesktopSetup:InstallComponent: Failed to install component ‘VDA Monitor Plug-in’. Installation of MSI File ‘VdaMonitorPlugin_x64.Msi’ failed with code ‘InstallFailure’ (1603).
- Enabled MSI verbose logging (https://docs.microsoft.com/en-us/troubleshoot/windows-client/application-management/enable-windows-installer-logging ) and collect Process Monitor logs while capturing the installation failure
In MSI logs created for VdaMonitorPlugin_x64 the below error got logged:
MSI (s) (28:E4) [20:21:46:564]: Note: 1: 1708
MSI (s) (28:E4) [20:21:46:564]: Product: Citrix Monitor Service VDA Plugin — Installation failed.
Citrix Receiver Install Error 1603
MSI (s) (28:E4) [20:21:46:223]: Product: Citrix Monitor Service VDA Plugin — Error 1920. Service ‘Citrix Desktop Service’ (BrokerAgent) failed to start. Verify that you have sufficient privileges to start system services
Citrix Installation Manager Installation Failed 1603 Update
- As per procmon logs we saw ACCESS DENIED for BrokerAgent.exe (which runs under NT AUTHORITYNETWORK SERVICE) on file
C:WindowsMicrosoft.NETFramework64v4.0.30319Configmachine.config.
00:51:15.7172558 BrokerAgent.exe 13728 CreateFile C:WindowsMicrosoft.NETFramework64v4.0.30319Configmachine.config ACCESS DENIED Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Open No Recall, Attributes: n/a, ShareMode: Read, AllocationSize: n/a NT AUTHORITYNETWORK SERVICE 0